1. Introduction

At ThinkPanel, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.

By using ThinkPanel, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you create an account or use our service, we may collect:

• Email address and password for account creation
• Name and profile information (if provided)
• Time zone and language preferences
• Communication preferences

2.2 Usage Information

We automatically collect certain information about your use of our service:

• Conversation history and interactions with AI personas
• Pages visited and features used
• Device information (browser type, operating system)
• IP address and general location data
• Usage patterns and preferences

2.3 Technical Information

We collect technical information to improve our service:

• Log files and error reports
• Performance metrics and analytics
• Security and fraud prevention data

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our AI conversation platform
• Account Management: To create and manage your account, process transactions
• Personalization: To customize your experience and provide relevant content
• Communication: To send you important updates, security alerts, and support messages
• Analytics: To analyze usage patterns and improve our service
• Security: To protect against fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our service
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

When we no longer need your information, we will securely delete or anonymize it.

7. Geographic Restrictions

ThinkPanel is not available to users located in the European Union, European Economic Area, or Switzerland. By using our service, you confirm that you are not located in these regions.

If you are located in Europe, please do not use our service. We do not process personal data from European users and cannot provide the service to individuals in these jurisdictions.

8. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Request to stop receiving communications from us

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns. These technologies help us provide personalized content, improve our services, and understand how users interact with our platform.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: