AI Policy

Last updated: August 1, 2025

1. Introduction

At ThinkPanel, we believe in the responsible development and deployment of artificial intelligence. This AI Policy outlines our commitment to ethical AI practices, transparency, and user safety in our AI-powered conversation platform.

Our AI personas are designed to facilitate meaningful, educational, and creative conversations while maintaining the highest standards of safety, accuracy, and ethical behavior.

2. Our AI Principles

🤝 Human-Centered Design

Our AI is designed to augment human capabilities, not replace them. We prioritize user safety, privacy, and meaningful interactions.

🔍 Transparency

We are transparent about our AI capabilities, limitations, and how we use AI to enhance user experiences.

⚖️ Fairness & Inclusion

We strive to create AI that is fair, unbiased, and accessible to users from diverse backgrounds and perspectives.

🛡️ Safety & Security

We implement robust safety measures to prevent harmful outputs and protect users from potential risks.

3. AI Capabilities and Limitations

3.1 What Our AI Can Do

  • Engage in thoughtful conversations across various topics and domains
  • Provide educational content and explanations
  • Assist with creative writing and brainstorming
  • Answer questions based on training data and knowledge
  • Maintain conversation context and memory within sessions
  • Adapt communication style to different personas and contexts

3.2 AI Limitations

  • Knowledge Cutoff: AI knowledge is limited to training data and may not include recent events
  • No Real-time Information: Cannot access current news, weather, or live data
  • Context Limitations: Memory is limited to individual conversation sessions
  • No Personal Experience: Cannot share personal experiences or emotions
  • Potential Hallucinations: May occasionally generate incorrect or fabricated information
  • No Physical Actions: Cannot perform physical tasks or access external systems

⚠️ Important Notice

Our AI personas are designed for educational and creative purposes. They should not be used as a substitute for professional medical, legal, financial, or other expert advice. Always consult qualified professionals for important decisions.

4. Safety Measures and Content Moderation

4.1 Content Filtering

We implement multiple layers of content moderation:

  • Pre-trained safety filters to prevent harmful content generation
  • Real-time content monitoring and flagging
  • User reporting mechanisms for inappropriate content
  • Regular model updates to address emerging safety concerns

4.2 Prohibited Uses

Our AI should not be used to:

  • Generate harmful, violent, or illegal content
  • Impersonate real people or organizations
  • Provide medical, legal, or financial advice
  • Create misleading or false information
  • Harass, bully, or discriminate against individuals
  • Generate content that violates intellectual property rights

5. Data and Privacy in AI Interactions

5.1 Conversation Data

When you interact with our AI personas:

  • Conversations are stored to improve our service and AI capabilities
  • Personal information shared in conversations is handled according to our Privacy Policy
  • We do not use conversation data to train AI models without explicit consent
  • You can request deletion of your conversation history at any time

5.2 AI Training and Improvement

We may use anonymized and aggregated conversation data to improve our AI models, but we never use personally identifiable information without your explicit consent. For more details, see our Privacy Policy.

6. Addressing Bias and Ensuring Fairness

We are committed to developing AI that is fair and unbiased. Our approach includes:

  • Diverse training data to reduce bias in AI responses
  • Regular bias testing and evaluation of AI outputs
  • User feedback mechanisms to identify and address bias
  • Continuous monitoring and improvement of fairness metrics
  • Transparent reporting on our bias mitigation efforts

We acknowledge that AI systems may still exhibit biases and are committed to ongoing improvement in this area.

7. User Responsibilities

When using our AI platform, you agree to:

  • Use AI-generated content responsibly and verify important information
  • Respect intellectual property rights when using AI-generated content
  • Report any harmful, inappropriate, or biased AI responses
  • Not attempt to manipulate or exploit AI systems
  • Use the platform in accordance with our Terms of Service
  • Be mindful of the limitations of AI and not rely on it for critical decisions

8. Continuous Improvement and Updates

We are committed to continuously improving our AI systems:

  • Regular model updates to improve accuracy and safety
  • User feedback integration to enhance AI capabilities
  • Ongoing research and development in AI safety and ethics
  • Collaboration with AI safety organizations and researchers
  • Transparent communication about AI improvements and changes

We will notify users of significant changes to our AI systems and policies.

9. Reporting and Feedback

We welcome feedback and reports about our AI systems. You can report:

  • Inappropriate or harmful AI responses
  • Bias or discrimination in AI outputs
  • Factual errors or hallucinations
  • Technical issues or bugs
  • Suggestions for improvement

All reports are reviewed by our team and used to improve our AI systems and policies.

10. Contact Us

If you have questions about our AI Policy or want to report issues, please contact us:

AI Policy Questions: compliance@thinkpanel.ai
Safety Reports: compliance@thinkpanel.ai
General Inquiries: thinkpanel.ai